Term and Conditions

Welcome to MLB Heaven Shop! These Terms and Conditions outline the rules and regulations for using our website (mlbfanstore.com) and purchasing official MLB, NBA, and NFL merchandise. By accessing our site and making purchases, you agree to these terms just as players agree to the rules of the game.

1. Our Customers

MLB Heaven Shop serves passionate sports fans worldwide (excluding certain Asian and remote regions) who seek authentic team merchandise from major leagues including:

• MLB teams (Atlanta Braves, Baltimore Orioles, Boston Red Sox, etc.)
• NFL teams (Atlanta Falcons, Baltimore Ravens, Buffalo Bills, etc.)
• NBA teams (Atlanta Hawks, Boston Celtics, Brooklyn Nets, etc.)
• Top brands (47 Brand, Adidas, Carhartt, Bauer Hockey, etc.)

Our store caters to dedicated fans who value official licensed products with the same commitment their teams show on the field.

2. Website Experience

Our digital storefront is designed with sports enthusiasts in mind:

• Clear navigation organized by brands and teams
• Straightforward product presentation focusing on authentic gear
• Sports-themed language that speaks to true fans
• Mobile-friendly design for shopping on the go

3. Product Characteristics

We specialize in:

• Officially licensed merchandise from major sports leagues
• Premium brands known for quality sports apparel and accessories
• Team-specific gear for the most dedicated fans
• Items that maintain their value like a star player’s rookie card

4. User Responsibilities

As a valued customer, you agree to:

• Provide accurate and complete information when creating an account or placing orders
• Use the website only for lawful purposes
• Not attempt to circumvent any security measures
• Review all order details before finalizing purchases
• Comply with all applicable laws and regulations

5. Products and Services

5.1 Product Descriptions

We strive for accuracy in all product descriptions, but colors may vary slightly due to monitor settings. All items are official licensed products unless otherwise noted.

5.2 Product Availability

All items are subject to availability. We may limit quantities and reject orders that appear to be from dealers or resellers.

5.3 Non-Returnable Items

Certain items cannot be returned for hygiene or customization reasons:

• Personalized/customized jerseys and merchandise
• Hats (all styles)
• Clearance or final sale items marked “non-returnable”

6. Ordering and Payment

6.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending a confirmation email. We reserve the right to cancel any order before shipment.

6.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. You represent that you have the legal right to use any payment method you provide.

6.3 Pricing

All prices are in USD. While we check accuracy, errors may occur. We may cancel orders with pricing errors and contact you about alternative options.

7. Shipping Policy

7.1 Shipping Options

We offer two shipping methods to most global destinations:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)

7.2 Processing Time

All orders are processed within 1-2 business days before shipping. Delivery times are estimates, not guarantees.

7.3 International Orders

You are responsible for any customs duties, taxes, or fees imposed by your country. We cannot ship to certain Asian and remote regions.

8. Returns and Exchanges

8.1 Return Window

You have 15 days from delivery to initiate returns or exchanges. Items must be:

• Unused and in original condition
• In original packaging with all tags attached
• Accompanied by proof of purchase

8.2 Return Process

Contact us at [email protected] within 15 days to request a return authorization. Follow the instructions provided to complete your return.

8.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Original shipping costs are non-refundable.

8.4 Exchanges

Exchanges are subject to availability. You’ll pay any price difference or receive a refund for lower-priced items.

8.5 Damaged or Incorrect Items

Contact us immediately with photos if you receive damaged or incorrect items. We’ll arrange replacements or refunds at no cost to you.

9. Intellectual Property

All content on this site, including logos, designs, and product images, are property of MLB Heaven Shop or our licensors. Unauthorized use is strictly prohibited.

All team logos and trademarks are property of their respective leagues and teams. We are an authorized retailer of officially licensed merchandise.

10. Limitation of Liability

MLB Heaven Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance beyond our reasonable control
• Minor variations in product appearance from website images
• Issues arising from improper product use or care

Our total liability for any claim related to your order shall not exceed the purchase price of the items in question.

11. General Provisions

11.1 Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

11.2 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.

11.3 Contact Information

For any questions about these Terms, contact us at:

MLB Heaven Shop
45430 Lauri Lane
Oakhurst, US 93644
Email: [email protected]