FAQ

We specialize in authentic sports merchandise for true fans! Our collection includes:

• Official MLB, NBA, and NFL gear from top brands like ’47 Brand and Adidas
• Team-specific apparel for clubs like the Atlanta Braves, Baltimore Ravens, and Boston Celtics
• Limited edition and collectible items
• Pop culture crossover collections (Space Jam, Marvel, etc.)
• Performance gear from Bauer Hockey and CCM Hockey

We only source products directly from licensed manufacturers and authorized distributors. Every item in our Oakhurst, CA warehouse is hand-checked for authenticity before shipping. If you ever have doubts about an item, our customer service team can provide verification details.

Absolutely! We understand fandom is a family affair. Many of our products are available in youth sizes and women’s specific cuts. Look for sizing options on product pages or contact us if you need help finding the perfect fit.

We’ve got two winning options:

1. Standard Shipping ($12.95): 10-15 business days via DHL/FedEx (with tracking)
2. Free Shipping (orders over $50): 15-25 business days via EMS (with tracking)

All orders take 1-2 business days to process before shipping.

Yes! We ship to over 150 countries worldwide, bringing authentic American sports culture to fans globally. Currently, we cannot ship to parts of Asia and select remote regions. If you’re unsure about your location, email [email protected] before ordering.

Once your order ships, you’ll receive an email with tracking information. You can also contact us at [email protected] for updates. Our team monitors every delivery like it’s the bottom of the 9th with bases loaded!

We accept all major payment options to make checkout as smooth as a double play:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secured with 256-bit SSL encryption – safer than a catcher with the bases loaded!

Absolutely. We use industry-standard 256-bit SSL encryption to protect all transactions. Your payment information is processed securely and never stored on our servers. For added security, we recommend using PayPal if you prefer not to enter card details directly.

We offer a 15-day return policy from the date you receive your items. Merchandise must be unused, in original condition with tags attached. Unfortunately, we cannot accept returns on special orders, customized items, or limited edition collectibles marked as “final sale.”

Contact our customer service team at [email protected] within 15 days of receiving your order. Include your order number and reason for return. We’ll provide return instructions and a prepaid shipping label if applicable. Refunds are processed within 3-5 business days after we receive the returned items.

We carefully package every order like it’s game-used equipment, but if damage occurs, email us immediately at [email protected] with photos of the damaged item and packaging. We’ll arrange for a replacement or refund – no extra innings required!

Our fan support team is available via email at [email protected]. We typically respond within 24 hours (except weekends and holidays). For faster service, include your order number in your message.

Yes! We love supporting fan communities. Email [email protected] with details about your group order (minimum 10 items) and we’ll create a custom quote with special pricing.